Refund Policy

Last updated: 2026-08-14

1. Digital Service

LPXQ.net provides digital services (web disk hosting and related tools). Payments are processed by Paddle (our Merchant of Record). Because digital services are delivered immediately after activation, purchases are generally non-refundable once the service has been provisioned.

2. When You Can Get a Refund

We will issue a full refund in the following cases:

• The service cannot be delivered within 7 days of payment
• A critical service failure that we cannot fix within 30 days
• Duplicate or incorrect charges (e.g. accidental double payment)

3. When a Refund Is Not Available

• The service has been provisioned and is functioning normally
• Requested after 30 days from the payment date
• Violation of our Terms of Service
• Buyer's remorse or change of mind after delivery

4. How to Request a Refund

Contact us within 30 days of payment via the Support page with your order number and reason. We will review your request within 3 business days and notify you of the result. Approved refunds are processed by Paddle back to your original payment method, usually within 5-10 business days.

5. Contact

For any refund questions, please contact us at admin@lpxq.net or via the Support page.